At SuppVerseBD, your privacy matters to us. We believe trust is earned through transparency, and we're committed to protecting your personal information while providing a safe and reliable shopping experience.
By using our website or placing an order with SuppVerseBD, you agree to the practices described in this Privacy Policy.
To process your orders and provide our services, we may collect:
We only collect the information necessary to provide you with the best possible service.
Your information helps us:
Your information is used only for legitimate business purposes.
For pre-order services, you may share a product link from your preferred international store. To complete your order, we may share only the information required with trusted suppliers, shipping partners, customs agents, or logistics providers involved in sourcing and delivering your product.
Your information is shared only when necessary to complete your order.
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
While no online system can guarantee absolute security, we continuously work to keep your information as safe as possible.
We respect your privacy. We do not sell, rent, or trade your personal information.
Your information may only be shared when necessary with:
Our website may use cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
You can disable cookies through your browser settings at any time.
Occasionally, we may send updates about new arrivals, exclusive offers, or important announcements.
You can unsubscribe from promotional communications whenever you choose.
You may contact us at any time if you wish to:
We'll always do our best to respond promptly.
If you contact us through Facebook Messenger, Instagram Direct, or WhatsApp, we receive and store your messages, your public profile name, and your account ID on that platform so we can answer your questions, support your orders, and keep a record of our conversation.
Your messages are read and answered by our team. We do not sell them, and we do not use them to build advertising profiles or to train automated systems. Messages are handled through Meta's official messaging platforms and are subject to their terms as well.
We use trusted third-party services for hosting, data storage and messaging to run our store. They process data only on our behalf and not for their own purposes.
We keep your information only as long as needed to complete your orders, provide support, meet our legal and accounting obligations, and prevent fraud. When it is no longer needed, we delete it or remove anything that identifies you.
You can ask us to delete your personal information, including your account and your Messenger, Instagram, or WhatsApp conversations, at any time:
Your data is permanently deleted 15 days after your request. During those 15 days you can log in to restore your account. We may keep limited records of past orders and payments where the law requires it.
As SuppVerseBD continues to grow, this Privacy Policy may be updated from time to time. Any changes will be published on this page along with the latest revision date.
If you have any questions about this Privacy Policy or how your information is handled, we're always happy to help.
Thank you for trusting SuppVerseBD.